Trust & Safety
Adventure Begins with Responsibility
FearINN is committed to creating a marketplace where guests can safely explore haunted, historic, and extraordinary places while helping hosts share their unique properties with confidence.
Because many FearINN experiences take place in older buildings, historic landmarks, rural locations, or other unconventional settings, every host and guest shares a responsibility to prioritize safety, respect private property, and follow all applicable laws.
Property & Host Verification
Before a listing may receive a FearINN Verified designation, hosts may be required to provide:
- Government-issued identification
- Proof of ownership or written authorization to list the property
- Documentation connecting the host to the property address
- Current photographs or video
- Required permits, licenses, inspections, or occupancy approvals
- Emergency contact information
Verification confirms that required documentation has been submitted and reviewed. It does not guarantee that every property is hazard-free, legally suitable for every activity, or perfectly represented in every detail.
Guest Waivers & Acknowledgment of Risk
Some FearINN experiences require guests to review and sign a property-specific waiver before arrival.
Waivers may address risks including:
- Stairs, basements, attics, and confined spaces
- Uneven flooring and limited lighting
- Historic construction materials
- Outdoor terrain, wildlife, and changing weather
- Paranormal investigations conducted at night
- Personal investigation equipment
- Restricted or off-limits areas
- Physical, emotional, or psychological discomfort
Signing a waiver does not relieve hosts of their responsibility to disclose known hazards, maintain their property, or comply with applicable laws.
Guests must never enter locked, restricted, condemned, or structurally unsafe areas.
Host Insurance
Hosts are strongly encouraged—and may be required—to maintain insurance appropriate for their listings.
Coverage may include:
- Commercial General Liability
- Short-Term Rental or Home-Sharing Insurance
- Property & Casualty Insurance
- Event Liability Coverage
- Workers' Compensation (when applicable)
- Coverage for tours, paranormal investigations, or specialty activities
Standard homeowners insurance often excludes short-term rental activity. Hosts should consult a licensed insurance professional to confirm their coverage.
Prohibited Listings
FearINN does not permit listings involving:
- Condemned or structurally unsafe buildings
- Locations without owner authorization
- Active construction or hazardous-remediation sites
- Properties with serious undisclosed hazards
- Active hospitals, schools, prisons, or government facilities without authorization
- Restricted cemeteries or protected cultural sites
- Railroad tracks, tunnels, mines, bridges, rooftops, or utility facilities without legal public access
- Listings promoting trespassing, vandalism, theft, or illegal activity
- Undisclosed surveillance in private guest areas
Listings violating these policies may be suspended or permanently removed.
Accessibility
Hosts should accurately describe accessibility features so guests can make informed decisions.
Listings should disclose:
- Stairways and steps
- Doorway widths
- Elevators or ramps
- Accessible parking
- Bathroom accessibility
- Uneven terrain
- Low-light conditions
- Areas with limited accessibility
- Sensory effects such as darkness, fog, flashing lights, or loud sounds
Accurate information helps every guest plan a safe and enjoyable visit.
Emergency Preparedness
Every host should maintain an emergency plan appropriate for the property.
Hosts should provide:
- Complete property address
- Local emergency contact
- Clearly marked exits
- Evacuation routes
- Outdoor meeting location
- Smoke and carbon monoxide alarms (where applicable)
- Fire extinguishers
- First-aid supplies
- Severe weather instructions
- Utility shutoff information
- Cellular service limitations, if applicable
Guests should receive emergency information before or upon arrival.
In an Emergency
If an emergency occurs:
- Call 911 or the appropriate local emergency service.
- Move to a safe location.
- Follow the host's emergency instructions.
- Do not re-enter the property until emergency personnel determine it is safe.
- Notify the host.
- Report the incident to FearBNB through the platform.
FearINN Support is not a substitute for police, fire, medical, or rescue services.
Host Safety Checklist
Before every booking, hosts should verify:
- Guest-access areas are reasonably safe
- Known hazards are disclosed
- Restricted areas are secured
- Emergency lighting is operational
- Smoke alarms function properly
- Walkways and railings are secure
- Occupancy limits are followed
- Insurance remains active
- Required permits are current
- Emergency instructions are visible
- Required waivers are completed before entry
Guest Responsibilities
Guests agree to:
- Follow all host instructions
- Stay within approved areas
- Respect private property
- Wear appropriate footwear when needed
- Carry a flashlight when recommended
- Never investigate alone when group participation is required
- Avoid alcohol or substances that impair judgment
- Supervise minors at all times
- Report hazards immediately
- Leave the property when instructed by the host or emergency personnel
Our Commitment
FearINN is committed to providing a marketplace built on trust, transparency, and responsible exploration.
Through property verification, community standards, waivers, and safety guidelines, we strive to reduce risk while preserving the excitement of discovering extraordinary places.
While we work to create a safer experience for everyone, every property is unique. Guests should exercise good judgment, follow all posted instructions, and understand that participation in paranormal and historic experiences involves inherent risks.